Reservationist

Wednesday, 11 May, 2022
anonymous    
Stellenbosch  

Asara Wine Estate & Hotel (Pty) Ltd in Stellenbosch, Western Cape, is looking for a friendly, reliable and detail-orientated team player with excellent communication skills (Afrikaans & English). The ideal candidate has the ability to multitask and work accurately under pressure, should be well presented & well spoken.

The candidate would need to be available to work shifts, weekends and public holidays. This is a necessity and non-negotiable. Own transport essential.

Duties will include (but not be limited to): *handling all reservations in an efficient, accurate, timely and professional manner *assisting guests with personal preferences *follow up on enquiries, quotations & provisional bookings *payment management & follow up on payments *manage admin systems/ OTA Platforms (Booking.com etc) *compiling of reservations reports, monitoring of occupancy rates & forecast bookings.

Essential qualifications, skills and experience:
• Matric;
• 2-3 years’ experience in reservations role, preferably in a 5-star environment;
• Excellent communications skills (verbal & written);
• Experience in booking systems (Protel) and Microsoft Office.

Please apply online at www.m3online.co.za before 09:00 on 19 May 2022 (please ensure that your CV contains a recent photo).

For general enquiries, contact our team at M3 Human Capital Management on 021 863 1444.

Please note that only shortlisted candidates are contacted. If no feedback is received within two weeks of the closing date, please assume that your application was unsuccessful.