Reports to the Country Manager South Africa The operations manager will manage a large team of freight forwarding specialists, both imports and exports multimodal. A minimum of 5-7+ years advanced senior management and leadership experience with relevant tertiary level qualifications required. Candidates must have functioned in a large operations and freight forwarding environment translating the countries business plan into a clear and concise actionable operations plan. The role ensures the improvement of performance, productivity, efficiency and profitability through the provision of effective strategic methods. KEY PERFORMANCE AREAS (a more detailed job description is provided):Ensures service excellenceRuns the operations engineFuels and grows the teamConnects to the customer and vendor baseAligns to and collaborates with other functions within the Hillebrand GORI Network