Administration role with Reservation and Human Resources focus

Friday, 20 May, 2022
Megan     0218813441

Jordan Winery requires a hardworking, enthusiastic, admin-driven individual to join our office team as a Human Resource Administrator and Assistant Reservations officer. The ideal candidate should be a self-starter, fluent in English with a good communication skill and a team player.

The role is a dual role where the work week will be split between HR functions and reservation functions.

The Human Resource Administrator duties and responsibilities include, but is not limited to:

  • Gathering each department register on a Wednesday morning to help with payroll administration.
  • Lead recruitment processes when necessary.
  • Guide employees through employee lifecycle such as onboarding, development, employee retention and resigning employees.
  • File and maintain employee records and details including discipline issues.
  • Lead the staff milestone initiative.
  • Help with HR compliance with employment equity, skills development, BBEEE and Health and Safety.

The Assistant Reservations Officer duties and responsibilities include, but is not limited to:

  • Keep on top of all bookings such as reservations at The Cellar Door, Jordan Luxury Suites and Jordan Restaurant.

· “Think on feet” attitude to assist guests when all departments are full, create an expectation and follow through with continuous communication.

· Answering phone calls in professional manner.

· Respond to email and social enquiries in efficient manner.

· Add and manage bookings on Dineplan, constantly confirming availability with managers.

· Check with kitchen for any last-minute picnic request and manage Quicklink deposits.

· Collect weekend’s CRM notes.

Own transport essential.

Job Type: Full-time