IT Technician

Thursday, 23 June, 2022

Our client, Leeu Estates, situated in Franschhoek, is looking for a Junior IT Technician to join the IT team working at a luxury hospitality portfolio. The ideal candidate will be a professional person, capable of working in a 5-star hospitality environment as part of a small team, interacting with staff, suppliers and occasionally hotel guests.

The technician will also be prepared to be on standby over some weekends to resolve any guest-facing issues as and when required. Typical duties will include monitoring and supporting IT systems, administration of phones (cell phones, IP phones and analogue phones), CCTV, access control, POS, video conference systems, network, workstations and printing.

The successful candidate will be responsible for all tasks related to IT. Responsibilities will include: *Manage and monitor IT systems and infrastructure *Perform regular system checks, verifying the integrity and availability of backups, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs *Assist with installing/cloning new and existing PCs/Laptops as well as configuration of IT equipment such as printers etc. *Provide 1st level support (and escalate issues that are not 1st level) *Assist with fault finding and troubleshooting *Liaise and work with guests, staff, vendors and IT personnel as and when required *Be prepared to learn on the job gaining skills and understanding of the IT systems across the property *Be on standby when required after hours and at weekends to support guest facing systems *All other tasks related to the position.

Essential qualifications, skills and experience:
• Matric;
• Interest in/aptitude for working with technology, computers and IT systems;
• Experience working with Microsoft Windows;
• Experience working with smart TVs and smartphones;
• Proficiency in Afrikaans and English (verbal and written);
• Valid driver’s license for driving in South Africa as well as own transport is essential.

Preference will be given to candidates from Franschhoek and surrounding areas.

Please apply online at before 09:00 on 6 July 2022.

For general enquiries, contact our team at M3 Human Capital Management on 021 863 1444.

Please note that only shortlisted candidates are contacted. If no feedback is received within two weeks of the closing date, please assume that your application was unsuccessful.