Tuesday, 21 November, 2023
Melanie     021 8645300

Purpose & overall relevance of the position:

Ensure guests are feeling welcomed, cared for and valued by creating a warm and welcoming environment for patrons when entering the establishment.

Reporting to the Restaurant Manager the successful candidate will be a well-groomed individual with a passion for people and wine to join our team. 


  • Welcome guests to the venue.
  • Provide accurate wait times and monitor waiting lists.
  • Manage reservations walk-ins, telephone or through online platform.
  • Manage dine plan profile.
  • Escort customers to assigned areas.
  • Provide menus to guests.
  • Greet guests upon departure.
  • Maintain a clean reception area.
  • Assist guests who require extra attention.
  • Answer incoming calls and address guest’s queries.
  • Ensure that all policies and procedures are implemented and adhered to.
  • Ensure a safe working environment.
  • Receipt and verify stock on an ad hoc basis.
  • Assist with stock taking, cash-up preparation and other administrative duties as and when required.


  • Grade 12 with at least 2 years’ experience in Hospitality Industry.
  • At least 2 years-experience in the Hospitality industry.
  • Understanding of restaurant etiquette.
  • Customer service skills.
  • Flexibility to work shifts, weekends, and Public Holidays as per shift roster.
  • Computer Literate (MS office, Outlook, Powerpoint).
  • SAP/Fraxion experience would be advantageous.


  • Excellent communication skills
  • Very well presented.
  • Friendly with an outgoing personality
  • Ability to work independently as well as in a team.
  • Good listening and problem-solving skills.
  • Good aptitude
  • Motivated and self-driven individual
  • Strong organizational skills with the ability to monitor the entire dining and wine tasting area.


A detailed CV and proof of highest qualification can be emailed to:

Closing date: 27 November 2023.  Preference will be given to candidates that fit the EE plan requirements.  Disabled candidates that meet the selection criteria are encouraged to apply for this position.