Assistant Tasting Room Manager

Saturday, 24 February, 2024
Ryno     021 801 6772
Durbanville  

We are seeking a dynamic and passionate individual to join our team as an Assistant Wine Tasting Room Manager. In this role, you will assist the Tasting Room Manager in overseeing all aspects of our tasting room operations, ensuring exceptional customer experiences and promoting our brand.

Responsibilities:

1. Assist in managing daily tasting room operations, including opening and closing procedures, inventory management, staff management, sales, admin ect.

2. Provide excellent customer service by greeting guests, guiding them through tastings, and answering any questions about our wines and winemaking processes.

3. Assist with staff training and development to ensure product knowledge, service standards, and sales techniques are upheld.

4. Assist with organize and execute special events, private tastings, and wine club events.

5. Collaborate with the marketing team to develop promotional strategies, including social media content and email campaigns.

6. Maintain cleanliness and organization of the tasting room, including tasting areas, retail displays, and back-of-house spaces.

7. Monitor and report on tasting room sales.

8. Assist in maintaining compliance with all relevant regulations and licensing requirements.

Requirements:

- Available to start immediately
- Previous experience in a wine tasting room or hospitality environment.
- Strong interpersonal and communication skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Knowledge of wine varieties, regions, and production processes.
- Proficiency in basic computer applications (previous experience with EZY Wine will be a plus).
- Flexibility to work weekends, holidays, events and evenings as needed.
- Fully Bilingual (Afrikaans and English).
- Own reliable transport.

Benefits:

- Competitive salary based on experience.
- Opportunities for professional development and advancement

Join our team and be part of an exciting and growing winery dedicated to producing exceptional wines and providing memorable experiences for our guests.

Apply now to become our Assistant Wine Tasting Room Manager!

CV to be send to Ryno, tasting@daria.co.za