Tasting Room Assistants Job Description:
Duties will include:
* Excellent customer service and attentiveness to guests needs
* To share the story of Stellenzicht with the guests
* Present wine tastings and answer any questions the guests might have.
* Take food and beverage orders
* Tasting room opening and closing procedures ( eg. Opening and closing umbrellas, putting out and packing away cushion, setting up tables for bookings)
* Wine sales and upselling of wines
* Any other reasonable instruction from the Front of House Manager
Characteristics required for this role:
* The ability to work well in a team and under pressure
* Excellent verbal communication
* Willingness to learn and improve
* Proficiency in English and Afrikaans will be beneficial
* Ability to work a flexible schedule including weekends, public holidays and evening functions.
Minimum Requirements:
* Matric / Grade 12
* Hospitality experience is a must. Not necessarily on a wine farm, previous Hostess/Waitering experience is fine
* Own transport is essential
* Wine knowledge is advantageous but training can be provided