Sea Freight Coordinator - Fruit Industry - Paarl

Functional/Technical

·       Computer literacy: MS Office (Excel, Word, PowerPoint)

·       Excellent Email etiquette

·       Export systems knowledge

·       Understanding Incoterms

·       Excellent Customer Service skills

Leadership/Behavioural

·       Excellent communication skills; verbal and written.

·       Effective negotiation skills.

·       Excellent planning, organisational skills.

·       Building and maintaining good interpersonal relationships.

·       Detail and results orientated with the end customer needs kept in        consideration.

·       Needs to be able to work with minimal supervision.

·       Ability to act with tact and discretion.

Key Performance/

Success Indicators

Outputs

Operations

·       Interacting with the commercial departments

·       Informing customers regaring their allocations

·       Shipment tracking to the customers.

·       Container tracking.

·       Communicating with destination agents and customers.

·       Dealing with internal, customer and agent queries.

·       Following up on destination deliveries and Proof of   Deliveries.

·       Ensuring all details on the ERP system are correct and maintained.

Seafreight Transport

·       Source destination transport quotes.

·       Arrange destination transport if required.

·       Communicate with transporter, customer and internal stakeholders.

Seafreight Documentation

·       Execute final loading notifications and forward to clients and clearing agents.

·       Good understanding of export documentation - accurate checking, liasing with freight forwarders regarding corrections, documents required for destinations being shipped to.

·       Manage documentation log

·       Follow up with origin agents regarding documents, amendments

·       Build relationship with regulatory bodies

·       Stay informed regarding industry standards

·       Ensuring all documents are received, saved, and sent to correct clients/agents

Logistics

·       Monitor vessel ETD, ATD, ETA and ATA’s and followed-up previous week’s shipments ATD and ATA.

·       Clients loadplans

·       Distribute load-out summary for previous week’s loadings.

·       Sign off creditor’s invoice after checking against quotes/agreements.

·       Delivery tracking, queries, planning, follow up, and capturing.

Pre Season

·       Compare and find best rates from service providers.

·       Build interpersonal relationships (by arranging visits)

General

·       Assist with other logistics tasks and functions as required