Hospitality Manager at Simonsig Wines

Simonsig Wines seeks to appoint a Hospitality Manager for the Brand Home. The successful incumbent must demonstrate the ability to work under high pressure, be energetic and dynamic, sales driven and have a passion for the wine and hospitality industry.

To apply, please send your CV to hr@simonsig.co.za.

If you do not hear back from us within 2 weeks of submission, please consider your application unsuccessful.

Responsibilities include but not limited to:

• Manage all day-to-day operations of the Brand Home (and future hospitality facilities).
• Manage all Brand Home staff, FOH & BOH (and future hospitality facilities staff).
• Training and Development of Brand Home staff.
• Policies and Procedures relating to the Brand Home.
• Ensure high standards of service delivery.
• Maintain and grow destination image in line with the company brand.
• Improve the quality of the existing Brand Home experience.
• Use your initiative to drive and develop customer experiences.
• Improve the quality-of-service excellence of current Brand Home staff.
• Develop tasting and hospitality offerings.
• Develop function packages for all hospitality areas.
• Project Management on all hospitality facility make-overs.
• Support National and International Sales and Marketing Strategies.
• Stock Management and Control.
• Health and Safety and excellent housekeeping.
• Customer Liaison, manage all customer queries, reviews, and complaints with regards to Brand Home.
• Manage, plan, and execute all onsite events i.e.: Vintage Day, Cap Classique Affair, Fizz Days, etc.
• Administrative duties linked to the role. (cash ups, time and attendance, invoicing etc.)

Requirements:

• Tertiary qualification in Hospitality.
• Proven track record with at least 5 years of experience in a similar role.
• Excellent communication skills, verbal and written.
• Fluent in English and Afrikaans.
• Computer literate.
• Wine knowledge will be advantageous.
• Valid driver's license and own reliable transport.
• Must be flexible to work additional hours as required in the Hospitality industry.
• Commencement date: As soon as possible.