Friday, 8 November, 2024
Liande Coetzee
+27844591992
Helderberg 
Are you passionate about wine, exceptional service, and creating unforgettable experiences? We're looking for a dynamic and customer and admin-focused Hospitality Manager to join our team Ken Forrester Wines.
Ken Forrester Wines is more than just a vineyard – it's a destination. We pride ourselves on our award-winning wines, breathtaking views, and the warm, welcoming atmosphere we offer our guests. Whether they’re enjoying a wine-tasting tour, a special event, or simply a relaxing afternoon, we strive to provide a world-class hospitality experience at every turn.
Key Responsibilities:
- General management of all hospitality offerings at Ken Forrester Wines and wine lounge
- Effective administration of all tasting events and tasting room related administration
- Stock take, invoicing and ensuring accuracy in capturing sales
- Preparation and arrangement of logistics for sales through tasting area
- Implementation and monitoring of standard policies and procedures
- Input in annual budget, constant monitoring thereof
- Increase footfall in tasting room by presenting initiatives to increase sales – building relationships with travel agencies
- Management & Development of Human Capital in tasting room
Experience and qualifications needed:
- 2-4 years management experience in a tasting room or similar environment
- Previous experience in the wine industry will be beneficial
- Excellent knowledge of wines and sales skills
- Excellent communication and interpersonal skills
- Lightspeed POS system knowledge will be beneficial
- Excellent customer service and the ability to put the customer first and to do problem solving
- Creating a memorable experience for all customers
- Excellent leadership and management skills
If interested, please email your CV to liandec@stellvine.co.za. If you do not hear from us within 20 days, please consider your application as unsuccessful.
*POPIA disclosure: All personal information gathered in the recruitment process, will be used for recruitment purposes only. *