Wine Tasting Room Assistant - DeMorgenzon

Position Overview:

We are seeking a passionate and service-oriented individual to join our team as a Casual Tasting Room Assistant. This entry-level position offers an exciting opportunity to gain hands-on experience in the wine industry while providing support to the tasting room team. The ideal candidate must be enthusiastic, personable, and eager to learn about wine and hospitality.

Key Responsibilities:

1. Customer Service: Greet guests warmly and assist with seating arrangements, pouring wines, and answering basic questions about our wines and winery.
2. Assist Tasting Room Manager: Support the Tasting Room Manager in day-to-day operations, including setting up tasting stations, restocking inventory, and maintaining cleanliness throughout the tasting room.
3. Wine Education: Learn about our wines, vineyard practices, and winemaking processes to provide basic information and recommendations to guests.
4. Sales Support: Assist with processing transactions, handling credit card payments accurately, and promoting wine and merchandise sales.
5. Event Support: Assist with the setup, service, and breakdown of on-site events, including tastings, wine releases, and private functions.
6. Facility Maintenance: Help maintain the cleanliness and organization of the tasting room space, kitchen, and bathrooms to ensure a pleasant environment for guests.
7. Adherence to Policies: Follow all company policies and procedures, including responsible beverage service guidelines and health and safety regulations.

Job Requirements:

- Enthusiasm for wine and hospitality with a desire to learn and grow in the industry.

- Excellent customer service and communication skills, with a friendly and approachable demeanor.

- Ability to work effectively in a fast-paced environment and collaborate with team members.

- Basic math skills and attention to detail for handling transactions and inventory.

- Flexibility to work weekends, holidays (Festive season), and evenings as needed.

- Reliable transportation to and from the wine farm for scheduled shifts.