5* Iconic Wine Estate based in Stellenbosch is currently recruiting for a Hostess on a fixed term seasonal contract to join their team and be the first point of contact for their guests. Main purpose of the role will be to ensure & provide excellent guest relations and a pleasant dining experience to their guests.
APPOINTMENT REQUIRMENTS
- Must be a SA Citizen
- Grade 12
- Completed tertiary hospitality training will be highly advantageous
- Preferably 1- 2 years previous hostess experience
- Impeccably groomed & comfortable in dealing with very distinguished clientele
- Good understanding of restaurant etiquette
- Excellent telephone etiquette
- Fluent in English
- Experience in managing reservations
- Able to work in a team
- Strong organizational skills with the ability to monitor the entire dining and bar area
- Availability to work within opening hours (e.g. evenings, public holidays, weekends)
- Good physical condition to walk and stand during an entire shift
- Ability to function in a high-pressure environment
- Drivers license & own reliable transport
KPA’S
- Welcoming guests to the venue
- Escort guests to assigned dining or bar areas
- Provide menus and announce waiter/waitress name
- Create a floor plan for both lunch and dinner
- Check with senior chef on duty if there are any changes to the lunch/dinner menus
- Create a list of available tables for lunch
- Create a handover sheet for the next shift
- Greet guests upon their departure
- Maintain hostess desk clean and tidy
- Answer incoming calls and address guests’ queries
- To be well informed on the estate and local info
- Communicate to managers and waiters regarding VIP visits as soon as they are seated
- Be familiar with the reservation policies, such as booking times, etc.
Hospitality hours apply
Competitive market-related salary on offer + tips
To apply, please email CV’s with HOSTESS in subject line to leniseb@kubekanye.com stating your current gross ctc monthly salary + notice period.