Wednesday, 12 February, 2025
anonymous
Stellenbosch
Warwick Wine Estate is looking for an energetic and ambitious individual with a passion for the Hospitality Industry to join our team as a Front-of-House Manager.
Requirements:
- Grade 12 or equivalent
- 2+ years’ experience in a similar position and industry
- 4+ years’ experience in a similar hospitality environment
- English language proficiency
- Customer service-oriented
- Ability to work well under pressure
- Ability to multi-task
- Excellent written and verbal communication
- Good understanding of Hospitality procedures and practices
- Computer literacy (MS Office, POS & Booking systems)
- Formal wine education will be advantageous
- Willingness to work weekends and public holidays
- Willing to relocate
Responsibilities:
- Daily management of the FOH team and duties
- Opening and closing duties
- General maintenance and management of equipment
- Coordinating and supervising employee activities to ensure an overall efficient and pleasant customer experience
- Responsible for accurate record keeping and management of employee attendance, wages, tips, leave etc.
- Dealing with customers queries, complaints and compliments
- General FOH Management duties
How to apply:
If you possess the required skills and experience and are ready to take on this exciting opportunity, please send your CV to hr@warwickwine.com.
Closing date for applications: 25 February 2025
If you have not been contacted within 2 weeks after the closing date, please consider your application to be unsuccessful.
We are dedicated to advancing Employment Equity by attracting and retaining skilled individuals to support our equity goals. We encourage applications from members of designated groups, including persons with disabilities. Preference will be given to candidates whose appointment will aid in achieving demographic representation when there are two or more equally suitable candidates.