Front Office Manager

Kendrick Recruitment is searching for a polished, professional, and guest-obsessed Front Office Manager to join a world-class luxury wine estate in Stellenbosch! If you thrive in five-star hospitality, love creating seamless guest experiences, and have a knack for keeping things running like clockwork, then this is your next big opportunity!

? Salary: R40 000 – R50 000
? Location: Stellenbosch, Western Cape

What We’re Looking For:
? A hospitality professional with front office management experience in a luxury hotel or wine estate.
? A charismatic guest relations expert who can anticipate needs before guests even ask!
? Proficiency in hospitality systems (PMS, reservations, POS) and strong admin skills.
? A natural leader who can train, motivate, and inspire the front office team.
? A strategic thinker who understands occupancy, revenue, and service excellence.
? Impeccable attention to detail, a problem-solving mindset, and a warm, welcoming approach.

What You’ll Be Doing:
✔ Managing guest check-ins and check-outs with elegance and efficiency.
✔ Leading and developing a top-tier front office team to deliver impeccable service.
✔ Overseeing reservations, bookings, and guest requests with precision.
✔ Ensuring seamless communication between departments for flawless operations.
✔ Handling guest concerns and feedback with grace and professionalism.
✔ Creating memorable first and last impressions for every guest who walks through the doors.

If you’re a hospitality pro who thrives in luxury settings and knows how to elevate the guest experience, then we want to hear from you!

? Send your CV to lucy@kendrickrecruitment.com today!

Step into a role where excellence meets elegance! ?