Job purpose:
As IT Technician you will play a crucial role in supporting and maintaining the sites IT infrastructure. This position requires a combination of technical expertise, strong troubleshooting skills, and excellent customer service. As an Intermediate IT Technician, you will contribute to the smooth operation of the IT systems, ensuring a secure and efficient computing environment for staff.
Responsibilities
• Configuring, Troubleshooting and Maintaining the IT Infrastructure (Servers, Switches, Firewalls etc)
• Configure, Troubleshoot and Maintain End User Devices (Desktops, Laptops, Mobiles etc)
• Managing Office 365 Users
• Keep Infrastructure Documentation up to date (Asset Registers, Network Diagram etc)
• Ensure Backups are Adequate and Running as per Disaster Recovery Plan
• Comply with Company Policies and Procedures
• Good Communication to Stakeholders
• Ensure Secure Best Practices and Access Control are followed
• Ensure Tickets are Prioritized/Escalated Efficiently and Closed within Scope
• Manage 3 rd Party Installations
• Off Season Tasks may vary from above
• Updates on Project/Task Management Platforms are done
• End User Cyber Security Awareness Training
• Procure Stock Needed for Projects and Tasks
Qualifications
• 3 - 5 Years Relevant Experience
• CompTIA A+ and CompTIA N+
• Microsoft MCSA/MCSE
• Additional Networking Certifications would be advantageous.
Applications close on 31 March 2025
Email CV in WORD format: cvs@agricruitment.co.za
Please consider your application as unsuccessful if you have not been contacted within 2 weeks.
POPIA: by applying for the position, the applicant gives permission to the company to scrutinise and process personal information shared.