Kendrick Recruitment is on the hunt for a dynamic and detail-driven Rooms Division Manager to join a prestigious luxury hotel group in the breathtaking Franschhoek region! ?✨ If you’re a master of hotel operations, a pro at property and maintenance management, and thrive under pressure, this role is calling your name!
? Salary: R30,000 – R40,000 (Live Out)
? Location: Franschhoek, Western Cape
⏰ Shifts: Early & late shifts required
What’s the Role?
As the Rooms Division Manager, you’ll be responsible for the seamless running of guest rooms, housekeeping, and front office operations. You’ll ensure exceptional service delivery, top-tier property maintenance, and smooth daily operations—all while keeping guests happy and the team motivated!
Key Responsibilities:
? Operational Management
✔ Oversee the day-to-day operations of rooms, housekeeping, and maintenance
✔ Ensure guest accommodations are immaculate, well-maintained, and beautifully presented
? Guest Experience
✔ Drive exceptional guest service standards, ensuring every stay is unforgettable
✔ Quickly resolve guest concerns, ensuring a flawless experience
? Team Leadership
✔ Lead, train, and manage front office and housekeeping teams
✔ Foster a culture of excellence, efficiency, and teamwork
? Financial & Reporting
✔ Monitor budgets, control costs, and optimize revenue
✔ Analyze occupancy reports & customer feedback for continuous improvement
What We’re Looking For:
✅ 4-5 years of experience in a similar Rooms Division or senior hotel operations role
✅ Strong maintenance, property, and general operations knowledge
✅ Ability to work well under pressure and manage shift work
✅ Experience in budget management & financial reporting
✅ Strong leadership, organizational & communication skills
✅ A passion for hospitality & exceptional guest service
✅ Experience with Opera systems is a plus but not essential
✅ Must reside in Franschhoek, Stellenbosch, or Paarl (or be willing to relocate)
? Are you ready to take charge of luxury hospitality?
Send your CV to lucy@kendrickrecruitment.com today! ?