Cape Town Wine Hub is looking for an organised Operations Manager to plan and manage our organisation's business operations while developing and implementing effective business strategies and processes.
Duties for the Operation manager will include overseeing policies, coordinating warehouse operations, ensuring good customer service, improving administration processes, engaging with vendors. Oversee, train, evaluate and reward staff. Further develop our relationships with clients, generating new business, increasing staff productivity, improving service delivery and meeting business objectives.
To ensure success you need to multitask effectively in a fast-paced, dynamic environment, and perform your duties in a manner that maximizes profits. Top applicants are dedicated, competent and have strong leadership skills.
Responsibilities:
- Overseeing receiving, warehousing and distribution operations.
- Organising and overseeing all warehouse operations e.g. labelling, waxing, reworks etc. on systems currently used. (Carton Cloud, Jotform, Excel etc.)
- Organize workflow by assigning responsibilities and preparing schedules
- Implementing operational policies and procedures.
- Implementing and overseeing security operations.
- Ensuring effective and safe use of warehouse equipment.
- Enforce strict safety guidelines and company standards
- Motivating and disciplining staff.
- Maintaining documentation and keeping accurate records of warehouse activities.
- Maintaining awareness and knowledge of condition and location of fleet vehicles.
- Assisting with deliveries where required.
Requirements:
- 5+ years warehouse management experience.
- Excellent understanding of warehouse management procedures.
- Proficient knowledge of inventory and inventory controls.
- Valid drivers' license.
- Ability to operate forklift effectively.
- Proficient computer skills.
- Outstanding communication skills, both written and verbal.
- Outstanding leadership, organizational, multitasking and problem-solving skills.
- Strong people skills.