IT Technician- Field Support & Infrastructure

Saturday, 26 April, 2025
HR    
Eastern Cape  

Location: Graaff Reinet

Employment Type: Full-Time

Department: IT Graaff Reinet

We’re seeking a proactive and hands-on IT Technician in Graaff Reinet, to be responsible for maintaining and supporting the Group’s IT and Security infrastructure. This role offers the opportunity to work with a range of technologies—from network installations to CCTV, alarms, telephones, and electric fencing.

 Duties

  • Follow standard operating procedures (SOPs) and company IT policies.
  • Collaborate with property managers and the Team Lead to deliver solutions.
  • Keep project and service documentation accurate and up to date.
  • Schedule and perform preventative maintenance.
  • Complete daily checklists and submit reports to the IT Team Lead.
  • Monitor devices and network connectivity across multiple sites.
  • Ensure all stock, tools, and equipment are ready and in good working condition.
  • Maintain safety and compliance standards.
  • Troubleshoot wireless connectivity issues and optimise signal performance.
  • Resolve basic network problems (e.g., IP conflicts, firewall/router configurations).
  • Install, configure, and maintain VoIP systems, CCTV, intruder alarms, and electric fencing.
  • Set up and manage access points, switches, and network infrastructure.
  • Perform firmware upgrades ,equipment cleaning, inspection and documentation.
  • Provide end-user support and training on IT and security systems.
  • Inspect and report on site equipment and potential future issues.
  • Update tickets with completed work logs and resolution notes.

Requirements

  • Basic understanding of wireless technology and networking fundamentals.
  • Experience in IT hardware, crimping, and cable management.
  • Familiarity with CCTV, IP cameras, VoIP, and alarm systems.
  • Good computer skills and general IT literacy.
  • Excellent communication and customer service skills.
  • Be available for overtime, weekends, or emergency call-outs as required
  • Comfortable working at heights or in tight installation spaces.
  • Matric (Grade 12).
  • Technical training or certification in IT, networking, or electronics
  • Valid South African driver’s license.

Salary: Market Related

Start date: June / July 2025

Please send Curriculum Vitae to lanese@rupertwines.com before 14 May 2025.

(Should you not be contacted within 3 weeks of your application, please consider it unsuccessful)