Assistant Restaurant Manager

Kendrick Recruitment is seeking a passionate and driven Assistant Restaurant Manager for a prestigious fine dining restaurant group based in Constantia. The ideal candidate will be experienced in high-end service environments and demonstrate strong leadership and operational skills.

Key Responsibilities:

• Oversee daily floor operations to ensure exceptional guest experiences

• Recruit, train, and supervise staff, ensuring high levels of service and performance

• Lead and motivate the team, maintaining morale and professionalism at all times

• Manage daily staff scheduling based on restaurant needs

• Ensure the restaurant is correctly set up before service, including ambiance, lighting, and music

• Prepare floor plans and assign tables while communicating special occasions and dietary requirements

• Handle guest interactions, including complaints and service recovery, ensuring satisfaction

• Support service delivery, including wine pairings and direct guest interaction

• Oversee restaurant cleanliness, minor maintenance tasks, and general operational standards

• Manage staff performance, appraisals, and disciplinary procedures as required

• Update menus, wine pairings, and website information, and communicate changes to the team

• Handle procurement for all operational needs including supplies, linens, décor, and bar items

• Manage petty cash, daily takings, payments, and reconciliation

• Conduct daily cash-ups, submit comps and debtors to accounts, and resolve discrepancies

Personal Attributes:

• Well-groomed, presentable, and physically fit

• Able to work long hours on your feet and multitask in a high-pressure environment

• Excellent interpersonal and communication skills

• Conflict resolution and problem-solving abilities

• Strong leadership with the ability to lead by example

• Calm, composed, and focused during busy service periods

• Team-oriented with strong administrative capabilities

Other Duties:

• Perform various administrative and operational tasks as needed to support smooth business operations

If you are a highly organized and service-driven professional looking to grow within a luxury dining environment, send your CV to Kendrick Recruitment to apply.