Restaurant Manager

Kendrick Recruitment is currently seeking a Restaurant Manager for a prestigious luxury restaurant located in Cape Town. The ideal candidate will be a polished and experienced hospitality professional with strong leadership and operational management skills.

Salary: Negotiable, Dependent on Experience

Requirements:

• Strong knowledge of food and beverage operations, including the South African wine industry

• Previous experience in the hospitality industry in a managerial or supervisory role

• Proficiency in MS Office, POS systems (Lightspeed), and back-office software

Personal Attributes:

• Well-groomed and presentable at all times

• Physically fit and able to work long hours while multitasking efficiently

• Excellent communication, interpersonal, and teamwork skills

• Skilled in conflict resolution and problem-solving

• Calm and composed under pressure

• Strong leadership with the ability to motivate and lead a team by example

Key Responsibilities:

• Staff scheduling, training, recruitment, and supervision

• Oversee daily operations and ensure the restaurant is prepared and service-ready before each shift

• Implement and enforce policies, procedures, and service standards

• Create and assign floor layouts; communicate special dietary requirements and guest occasions to staff

• Lead the team in providing excellent guest service and assist with wine pairings where required

• Address and resolve customer complaints, follow up on reviews and feedback

• Manage general maintenance, cleanliness, and ambiance of the restaurant

• Staff performance reviews, appraisals, and disciplinary actions

• Manage and update menus, wine pairings, and website content

• Order and procure operational supplies including stationery, menus, glassware, linens, etc.

• Manage cash flow, payments, petty cash, and reconcile with accounts

• Conduct daily cash-ups and handle comps, debtors, and discrepancies

• Perform various administrative and operational tasks as required

This is a fantastic opportunity for a dedicated and passionate hospitality professional to join a high-end, fast-paced environment. To apply, send your CV today.