A great wine destination offers a combination of high-quality wines, stunning scenery, immersive experiences, and a strong sense of place. It's not just about the wine itself, but the entire experience surrounding it, including the atmosphere, hospitality, and cultural context.
Our client, based in the beautiful Bottelary Valley, brings all the above with the final addition, a Tasting room Manager that will ensure our visitors become loyal, return patrons.
This position will suit a hospitality professional who can create an environment within which the team will excel in providing memorable experiences with outstanding customer service. You will have experience in setting the scene, both from a people & structure perspective. Ability to define standard operating procedures, implement them, manage them & rewarding your team for their efforts. You will have experience of POS systems, stock control activities & inclusive and uplifting management skills.
Duties and responsibilities (not limited to):
- Guest experience and hospitality
- Sales generation
- Staff training
- Customer relationship management
- Inventory and merchandise management
- Financial management (budget and cost control)
- Safety and compliance
Requirements:
- Grade 12
- Appropriate qualification
- 5 years” experience in similar role
- Excellent communication skills (verbal and written). Fluent English a requirement
- Well presented, enthusiastic and resourceful
- Working hours – Wednesday to Sunday – 9h00-18h00
(Rotational weekends)
Apply online - https://solved.co.za/vacancies/tasting-room-manager-8/