An exciting opportunity for a young, enthusiastic individual wanting to join a small motivated team and gain valuable experience in the tourism/hospitality/wine industry.
Duties and Responsibilities include; but will not be limited to:
- Accompany guests on their journey visiting wine farms in the Durbanville area and provide informative conversation about each estate, history of the valley, wine tasting and pairing recommendations, dining options etc.
- Interact with Tasting Room Managers via a WhatsApp group; keeping them updated regarding the schedule, amount of bookings and provide timeous feedback.
- Engage in customer communication to ensure an excellent and truly memorable experience.
- Compose photos and videos for social media content.
Experience & characteristics required for this role:
- Strong attention to detail and observation skills.
- Able to think on your feet, problem solve and adapt.
- Passion and knowledge of viticulture and the wine making process will be advantageous.
- Excellent communication and listening skills; self-confidence and a natural/effortless ability to connect with a wide range of people/personalities.
- Bi-lingual will count in your favour.
- Must be literate and have a reliable smartphone with data and a working camera.
- Own transport needed to get to the departure station at Protea Hotel, Durbanville.
- Available to work weekends and public holidays.