Sales and Marketing Assistant Vacancy - Stellenbosch - market related

We are seeking a dynamic, detail-oriented Sales and Marketing Assistant to support our marketing initiatives, grow our Wine Club, assist in digital and in-store campaigns, and ensure excellence across all touchpoints—from client engagement. This role is ideal for someone who thrives in a fast-paced, collaborative environment and is passionate about wine, design, and marketing.

Key Responsibilities

Marketing & Campaign Support

• Assist in the implementation and tracking of marketing campaigns (digital & traditional)
• Conduct market research and analyse consumer trends.
• Support marketing executives with strategy development.
• Organise promotional events and attend to ensure success.
• Collect audience feedback and update campaign reports and databases
• Manage design requests and oversee the creation of marketing materials.
• Source quotes and coordinate suppliers when needed.
• Liaise with bloggers, influencers, and media to increase brand visibility.
• Assist with writing marketing content (brochures, newsletters, press releases)
• Document and report on social media engagement via Excel.
• Update and maintain the marketing folder and ensure all assets are filed on OneDrive.

Wine Club & E-Commerce

• Assist with the growth and engagement of Wine Club members.
• Process online orders and invoices, coordinate delivery schedules.
• Promote benefits and handle client communication.
• Support in maintaining customer databases and online sales reports.
• Ensure E-Commerce listings are accurate and up to date.
• Provide excellent client service through all platforms.

Instore Tastings & Events

• Schedule, manage and facilitate in-store wine tastings.
• Support the setup, running, and closing of marketing events.
• Communicate directly with clients and foster lasting relationships.

Gallery & Boutique (Thursdays and on Saturdays as required by the Gallery Curator)

• Ensure smooth daily operations of Gallery and Boutique.
• Maintain pristine storerooms and handle public/professional enquiries.
• Promote exhibitions and update online listing platforms (e.g., TripAdvisor)
• Assist in exhibition planning and openings.
• Maintain and update Gallery mailing lists.

Digital Marketing & Online Presence

• Manage and update restaurant and tasting room listings (TripAdvisor, Dineplan)
• Respond to online reviews professionally and promptly.
• Coordinate seasonal campaigns and promotions with media partners.

Required Skills and Attributes

• Energetic, proactive, and service-oriented
• Strong written and verbal communication
• Meticulous attention to detail and accuracy
• Strong organizational and time-management skills
• Ability to work independently and collaboratively
• Comfortable working under pressure and meeting deadlines
• Proficiency in Excel, digital marketing platforms, and content creation tools is advantageous
• Customer-centric mindset and ability to build professional relationships

Additional Information

• Working hours include being based in the Gallery and Boutique on Thursdays. (Gallery/Boutique responsibilities)
• This role reports to the Marketing Manager
• A background in wine and hospitality is beneficial but not essential
• Driver’s License is a requirement for this role.

Please note that only shortlisted candidates will be contacted. Should you not receive a response within two weeks of your application, please regard your application as unsuccessful.