Tasting Room Supervisor - Durbanville

Tasting Room Supervisor - Durbanville

Requirements:

• Senior Certificate, WSET, Certification, Sommelier Association Training.
• Proven work experience (minimum 3 years) in wine sales & tasting room environment.
• Passionate about wine industry, firm understanding of marketing, sales & customer satisfaction.
• Fluent in English with good communication, negotiation & relationship-building skills.
• Own vehicle to travel to work, sales meetings, events & trade shows.
• Availability to work weekends, public holidays & occasional evenings.
• Sufficient in Microsoft Office, Point of Sale & Stock software programs.
• Strong administrative background, organizational & problem-solving skills.
• Ability to lead a team & handle customer interaction with confidence
• Ability to work under pressure in a diverse & fast-paced environment.
• Applicant must be outgoing, confident & well-presented.

Duties include (but not limited to):

• Participate & supervise daily operational activities in the Tasting Room department (full function).
• Actively involved in day-to-day floor & back of house management.
• Represent the brand by selling wine, associated products & services.
• Present & execute exceptional wine tastings & promote sales.
• Understanding of budgeting, cashflow management & improving profitability.
• With a positive approach, lead & work closely with the Tasting Room team.
• Participate in stocking taking & stock control management.
• Interacting with customers regarding product features & ensuring customer satisfaction.
• Respond to enquiries, requests & complaints in a professional manner within a fast turnaround time.
• Wine Club Coordination.
• Attendance at special events, trade shows, sales meetings when required.
• Attend to all general administration & recordkeeping at the Tasting Room.
• Keeping up to date of activities on the Estate & inform team.
• Providing firm support across all other departments on the Estate.
• General administrative & ad-hoc duties as requested by Management.

Email CV to hr@meerendal.co.za using reference TRS112025

Closing date 30 November 2025