Friday, 21 November, 2025
Lucy
Franschhoek 
Kendrick Recruitment is seeking an experienced and service-driven Concierge to join a prestigious luxury boutique hotel in the beautiful Franschhoek region. This role is perfect for an individual with exceptional local knowledge, a professional demeanour, and a passion for delivering personalised guest experiences.
Key Responsibilities:
Provide guests with detailed information and recommendations on local attractions, dining, and activities
Arrange transportation, restaurant bookings, tours, and other guest requests efficiently and discreetly
Coordinate with all departments to ensure seamless service and guest satisfaction
Anticipate guest needs and go above and beyond to exceed expectations
Maintain up-to-date knowledge of hotel facilities, services, and local events
Uphold the highest standards of professionalism, courtesy, and confidentiality at all times
Requirements:
Previous experience in a concierge or guest relations role within a luxury hospitality environment
Strong local area knowledge, particularly of Franschhoek and the surrounding Winelands
Excellent communication and organisational skills
Proficiency in reservation systems and Microsoft Office Suite
Professional appearance and ability to remain composed under pressure
Salary: Negotiable depending on experience
To apply, please send your CV to lucy@kendrickrecruitment.com