Hospitality Manager

Our client, a prestigious Wine Estate, is looking to recruit an Estate Hospitality Manager to oversee and enhance their hospitality operations. We are seeking a highly capable professional with strong leadership abilities, impeccable organizational skills, and a passion for delivering world-class guest experiences.

The successful candidate will take full responsibility for managing the estate’s hospitality divisions, including the Guest House, Tasting Rooms, and estate events. This role requires a polished communicator with a proven background in premium or fine-dining hospitality environments.

Key Responsibilities

• Lead, manage, and motivate hospitality teams
• Manage hospitality budgets across all divisions
• Oversee estate events
• Handle retail procurement, including supplier management and product selection
• Develop and maintain strong relationships with media, VIP clients, and guests
• Ensure exceptional customer service standards are consistently met
• Actively promote the estate’s services, offerings, and brand

Requirements

• Qualification in Hospitality management and/ or Project management
• A proven track record as an experienced Hospitality Manager
• Excellent communication (fluent in English & Afrikaans) and negotiation skills
• Computer literacy- MS Office
• Excellent classic cuisine & wine knowledge
• A customer service driven individual
• Experience in upmarket / fine dining Hospitality service
• Attention to detail, problem solving, creative and innovative
• Excellent leadership skills

Please note that only shortlisted candidates will be contacted. 

Apply - hospitality manager – Solved