Step into the sparkle of South Africa’s premier home of bubblies — where elegant experiences, unforgettable tastings, and world-class hospitality come together. If you’re passionate about creating memorable guest moments and elevating luxury wine tourism, this role is your next exciting step.
What You’ll Do:
• Lead and enhance the full guest experience in our vibrant tasting room
• Host engaging tastings, tours, and sparkling wine presentations
• Support sales of experiences, destination offerings, and products
• Assist with events, activations, and functions
• Help develop and execute long-term brand home business plans
• Drive customer engagement, database growth, and club sign-ups
• Ensure operational excellence, stock control, and cash handling
• Support property maintenance to uphold world-class standards
• Participate in quality, safety, and compliance processes
• Train temporary staff and support team communication
• Manage online sales channels, orders, and daily admin
• Oversee staff rosters, IT needs, and regular stock takes
What Makes You a Great Fit:
• A qualification in hospitality, tourism, or event coordination
• Wine knowledge — CWA certification is a bonus
• Experience in hospitality or the wine industry, especially in premium environments
• Strong sales, customer service, and communication skills
• Excellent admin, organizational, and multitasking ability
• Comfortable working independently and staying calm under pressure
• Flexible to work weekends, public holidays, and overtime when needed
If you’re driven, polished, and love creating magical guest experiences, we’d love to meet you. ?
Apply now and help us create moments worth celebrating.
If you fit the criteria please email updated CV to tanya@tanyaserra.co.za