Our Stellenbosch based client is currently seeking a friendly and organized Tasting Room & Sales Administrator to join our team.
You will be responsible for delivering excellent guest experiences, driving direct sales, and supporting daily administrative operations. This role suits a creative, organized individual with a passion for wine and hospitality.
Key Responsibilities
Tasting Room & Hospitality
- Manage daily tasting room operations and presentation
- Welcome guests and provide engaging wine tastings
- Promote and upsell wines while building customer relationships
- Assist with events and private tastings
- Manage stock, product displays, and order fulfilment (packaging, invoicing, dispatch)
Direct Sales & Marketing
- Drive direct-to-consumer sales (on-site and off-site)
- Maintain customer relationships, including corporate and repeat clients
- Support marketing campaigns, social media, and promotional materials
- Assist with events, launches, and seasonal promotions
Administration
- Handle calls, emails, orders, and customer queries
- Maintain sales, stock, and customer records
- Assist with reporting and basic financial admin
- Coordinate deliveries and logistics
Skills & Requirements
- Experience in hospitality, wine sales, retail, or administration preferred
- Strong communication, sales, and customer service skills
- Highly organized with strong attention to detail
- Proficient in MS Office, POS systems, and Pastel
- Social media knowledge and ability to multitask independently
- Professional, reliable, and customer-focused with a passion for wine
Apply online - www.solved.co.za