Restaurant Operations Manager: Franschhoek

Deux Lions Restaurant, located on a beautiful estate in Franschhoek, is seeking a highly organised, hands-on, and experienced Restaurant Operations Manager to oversee the day-to-day management of our restaurant and associated business operations.

This is an exciting opportunity for an individual who is passionate about hospitality, enjoys working in a dynamic environment, and possesses strong operational, financial, and people-management skills.

Key Responsibilities

Restaurant Operations

• Oversee all day-to-day restaurant operations
• Manage general hospitality enquiries and guest relations.
• Ensure exceptional service standards and guest experiences.
• Monitor stock control, procurement, cost management & wastage control.
• Ensure compliance with health, safety, and company policies.
• Drive revenue opportunities and identify ways to enhance the guest experience.
• Coordinate function planning and event execution
• Liaise with the social media and marketing team regarding promotions, events, and content requirements
• Daily and weekly ordering of stock and supplies
• Updating cost prices and maintaining accurate inventory records
• POS system maintenance, product updates, and menu changes

Financial Administration & Controls

• Daily reconciliation of petty cash
• Weekly and monthly reconciliation of sales and bank statements
• Invoicing and debtor management
• Payment of creditors
• Monthly stocktakes and stock reconciliations

Staff Management

• Recruitment, training, and development of staff
• Rostering and payroll administration
• Performance management and team leadership
• Ensuring compliance with company policies and procedures

Requirements

• Minimum 3–5 years' experience in a hospitality or restaurant management role
• Strong financial and administrative skills
• Experience with stock management and reconciliations
• Excellent leadership and people-management abilities
• Strong organisational and problem-solving skills
• Proficiency in Microsoft Excel and POS systems
• Ability to work under pressure and manage multiple priorities
• Valid driver's licence

What We Offer

• Opportunity to work in one of Franschhoek's most scenic hospitality environments
• Diverse role with exposure to hospitality, events, and agricultural operations
• Supportive team environment
• Competitive remuneration package based on experience

To apply, please submit your CV and a brief cover letter outlining your relevant experience, salary expectation and references to talia@deuxlions.za.com. 

Only shortlisted candidates will be contacted.