Desktop Support Technician

Thursday, 2 July, 2026
anonymous    
Franschhoek  

Historic Wines of the Cape requires the services of a positive, enthusiastic, and service-orientated person to join its IT Technical Team in Franschhoek, Western Cape.

The successful candidate will be responsible for the following:

* windows and Mac hardware fault-finding and support * windows and Mac maintenance * PC setup and assistance to PC users on the network,  locally and remotely, with day-to-day IT problems and tasks * assistance with printer-related matters (installation and service) * loading of correct software onto users’ machines before delivery * diagnosing and troubleshooting of technical issues, including account setup and network configuration * managing telephone system and configuration of phones * managing Wi-Fi systems (Cambium and Unifi) and configuration of access points * assist users with work related cell phone problems * Check Daily backups and notify manager if any fails occur * setup Yealink phones and manage 3cx environment * manage M365 tenant and environment * create user accounts on Active Directory * manage Sonos environment for all music at relevant sites.

Applications are awaited from persons who comply with the following:

* Grade 12 qualification * A+ and N+ certification * IT Diploma or MCITP/MCSE would be an advantage * a minimum of 3 years’ experience in a similar position * driver’s license and own transport (will need to travel between sites) * knowledge of 3CX IP systems and Yealink phones* knowledge and experience with setting up and managing Wi-Fi Access Points (Unify, Aruba, Cambium) * knowledge of networking and managing switches (Aruba) * knowledge of Sonos music systems * overtime and standby will be required on occasions * strong interpersonal and communication skills  * ability to prioritise and work under pressure * ability to work independently *positive attitude, always portraying a professional image

Historic Wines of the Cape offers competitive remuneration, commensurate with the extent to which the above requirements and responsibilities are met.

Please forward your CV to reach Anél Odendaal at recruitment.hr@hwines.co.za before 22 July 2026

Commencement date: As soon as possible

If no response is received within two weeks after the closing date, please accept that your application was unsuccessful.