We are looking for an Internal Sales Support (Wine Sales) professional to join our client's dynamic team on a full-time, permanent basis in Johannesburg.
Our client is a leading importer and distributor of exclusive wines, with a focus on high-quality, limited-production wines. Their portfolio includes a wide range of wines from some of the world's most renowned vineyards local and international.
Position Overview:
We’re seeking a results-driven Internal Sales Support (Wine Sales) candidate to join our team. You will manage inbound and outbound sales calls, convert leads into customers, and support the sales team in driving revenue growth. The ideal candidate possesses excellent communication skills, a solid customer-centric approach, and a passion for sales. This is an exciting opportunity to work in a fast-paced environment, contribute to the company’s success, and grow your career in sales. We offer a competitive salary, performance-based incentives, and professional development opportunities.
Minimum Requirements:
• Degree or certification in Sales /Marketing/Wine.
• Certifications in sales or related fields (Wine) -WSET1 or 2.
• Understanding of the SA Wine market and its unique challenges.
• Bachelor’s degree in business, Marketing, Communications, or a related field.
• Experience with inside sales or customer service.
• Solid understanding of the sales process and customer relationship management.
• Experience in customer relationship management (CRM) and using CRM software.
• Understanding of lead generation and prospecting techniques.
• Familiarity with using sales automation tools and platforms.
• Knowledge of market research and lead generation techniques.
• Expertise in the B2B sales process.
• Experience in conducting virtual meetings and product demos.
• Ability to handle complex sales cycles and negotiate with multiple stakeholders.
• Strong communication and interpersonal skills, with the ability to build customer rapport.
• Excellent problem-solving and negotiation skills and a customer-focused mindset.
• Ability to multitask and manage time effectively to meet sales goals.
• Ability to work independently and as part of a team.
• Self-motivated, goal-oriented, and able to work in a fast-paced environment.
Key Performance Areas:
• Identifying and qualifying potential leads through inbound and outbound lead generation methods such as cold calling, email campaigns, and online research.
• Managing the entire sales cycle, from lead generation to closing deals.
• Qualifying leads, identifying customer needs, and providing solutions aligned with the company’s offerings.
• Maintaining a high level of knowledge about the company’s products and services.
• Maintaining and updating the CRM with accurate customer and sales data.
• Collaborating with the sales team to meet and exceed sales targets.
• Following up with prospects to build relationships and convert them into long-term customers.
• Handling objections and negotiating with potential customers to ensure a smooth sales process.
• Providing feedback to management on market trends, customer feedback, and sales tactics.
Position Responsibilities:
• Handle inbound sales inquiries and manage a sales pipeline through to close.
• Make outbound calls to potential clients to introduce the company's products or services.
• Conduct product demonstrations and explain the benefits of the company’s solutions.
• Prepare and send proposals, quotes, and contracts to clients.
• Provide regular reports on sales activities, including calls made, leads generated, and deals closed.
• Manage follow-up processes to keep leads engaged and moving through the sales pipeline.
• Coordinate with the marketing team for lead-nurturing campaigns and promotional events.
• Provide post-sales support to ensure seamless onboarding and satisfaction.
Applying for this position:
Only open to South African citizens.
If you are interested in this great career opportunity, please send your CV with position title as reference to: marlize@hrtalentpartner.co.za