Support the Front of house activities by ensuring that the cleanliness in all areas is consistently maintained. Assist in exceeding overall guest experience by maintaining the brand home in a way that delivers service excellence and maintains world-class hospitality standards.
KEY RESPONSIBILITIES
- Maintain all general housekeeping of the Brand home and its operations.
- Prepare all public spaces before guests arrive.
- Preparing of outside courtyard area before guests arrive, i.e. opening of parasols.
- Prepare for all tea/coffee/meal services before and throughout conferences, meetings, or special events.
- Doing all preparations for tea/coffee/meal service before and throughout conferences/meetings/special events.
- Assisting during tea/coffee/meal service.
- Clearing away of the tea/coffee/meal service and the resulting cleaning.
- Preparing for all activities hosted throughout the tasting room (Cocktails/Tours/Tastings/Food options).
- Cleaning of tasting room and conference facilities throughout the day.
- Clean bar area and ensure that it is stocked with items needed for service.
- Prepare food or food related items for service.
- Report any maintenance, cleaning or safety related issues observed.
- Cleaning restroom and kitchens regularly.
- Ensure that all retail areas are clean.
- Cleaning the floors according to the prescribed guidelines.
- Polishing furniture and décor items.
- Vacuum the fixed and loose carpets.
- Follow Organization's policies and procedures and identify opportunities for continuous improvement.
JOB REQUIREMENTS
EDUCATION AND EXPERIENCE
- Must be able to speak English and Afrikaans.
- Have a Grade 12 (Matric) qualification.
- Proven ability to read and write.
- Relevant courses or certificates in cleanliness and hygiene management.
- Proven experience as a general worker in a hospitality environment.
- Front of house or service experience.
- Food and beverage preparation experience.
- Act proactively.
- Self-leading with minimal supervision.
- Willing to be flexible and adapt to change.
- Ability to work independently and cope under pressure.
- Ability to prioritize daily duties.
- Reliable own transport.
- Fit and healthy as manual work is required.
- Working hours as is required in the hospitality industry, including weekends and public holidays, as required by a dynamic environment and events-led operation.
Should you be interested in this position, please forward your CV via
nicole.jacobs@adcorpgroup.com