Support the Front of house activities by ensuring that the cleanliness in all areas is consistently maintained. Assist in exceeding overall guest experience by maintaining the brand home in a way that delivers service excellence and maintains world-class hospitality standards.
KEY RESPONSIBILITIES
• Maintain all general housekeeping of the Brand home and its operations.
• Prepare all public spaces before guests arrive.
• Preparing of outside courtyard area before guests arrive, i.e. opening of parasols.
• Prepare for all tea/coffee/meal services before and throughout conferences, meetings, or special events.
• Doing all preparations for tea/coffee/meal service before and throughout conferences/meetings/special events.
• Assisting during tea/coffee/meal service.
• Clearing away of the tea/coffee/meal service and the resulting cleaning.
• Preparing for all activities hosted throughout the tasting room
(Cocktails/ Tours/ Tastings/ Food options).
• Cleaning of tasting room and conference facilities throughout the day.
• Clean bar area and ensure that it is stocked with items needed for service.
• Prepare food or food related items for service.
• Report any maintenance, cleaning or safety related issues observed.
• Cleaning restroom and kitchens regularly.
• Ensure that all retail areas are clean.
• Cleaning the floors according to the prescribed guidelines.
• Polishing furniture and décor items.
• Vacuum the fixed and loose carpets.
• Follow Organization's policies and procedures and identify opportunities for continuous improvement.
JOB REQUIREMENTS - EDUCATION AND EXPERIENCE
• Must be able to speak English and Afrikaans
• Have a Grade 12 (Matric) qualification.
• Proven ability to read and write.
• Relevant courses or certificates in cleanliness and hygiene management.
• Proven experience as a general worker in a hospitality environment.
• Front of house or service experience.
• Food and beverage preparation experience.
• Act proactively.
• Self-leading with minimal supervision.
• Willing to be flexible and adapt to change.
• Ability to work independently and cope under pressure.
• Ability to prioritize daily duties.
• Reliable own transport.
• Fit and healthy as manual work is required.
• Working hours as is required in the hospitality industry, including weekends and public holidays, as required by a dynamic environment and events-led operation.
Should you be interested in this position, please forward your CV via nicole.jacobs@adcorpgroup.com