Guest Assistant/Receptionist - Boutique Hotel - Kendrick Recruitment

Friday, 9 October, 2026
Lucy Botha     +27711498845
Franschhoek  

Kendrick Recruitment is looking for a friendly, guest-focused Guest Assistant to join a prestigious luxury wine estate in Franschhoek. This is a chance to be the face of the estate, delivering exceptional service and ensuring every guest enjoys a memorable experience.

The Role

Welcome and assist guests with warmth and professionalism as the face of the estate.
Provide information and recommendations about the estate and local attractions.
Assist with reservations, bookings and guest enquiries.
Support tasting sessions, tours and events as required.
Maintain front-of-house areas to the highest standards.
Coordinate with internal departments to ensure seamless guest experiences.

About You

Friendly, approachable and guest-focused, with excellent communication and interpersonal skills.
Organised, proactive and able to work independently.
Flexible and willing to work weekends and public holidays.
Previous hospitality or customer service experience is an advantage.

Package

Salary: R11,000 – R13,000 per month.
A luxury, professional working environment.
Valuable experience in high-end hospitality.

If this sounds like you, and you love delivering exceptional service in a luxury setting, we'd love to hear from you.

To Apply

Please send a detailed CV, copies of relevant qualifications and contactable references to lucy@kendrickrecruitment.com. 

Only shortlisted candidates will be contacted.