Guest Liaison - Stellenbosch

Tuesday, 13 October, 2026
Francois Momberg    
Stellenbosch  

Do you love making people feel welcome? As our Guest Liaison, you will be the first and last person our guests meet, delivering a warm, personal welcome and seamless stay from the gate to the front door and beyond.

Blaauwklippen, established in 1682, is one of Stellenbosch’s oldest wine estates. The Manor House & Jonkershuis by Newmark is our boutique heritage hotel, where guests are hosted as if in a private home. Our service philosophy is simple: Calm, Confident, Warm, Precise.

What you’ll do

  • Welcome guests, arrange luggage, serve welcome drinks and show them to their rooms
  • Handle check-ins, check-outs and reservations on Opera PMS
  • Share local knowledge and promote the estate’s experiences
  • Resolve guest requests and feedback professionally
  • Work closely with housekeeping, food and beverage, maintenance and security
  • On night shift: complete the night audit and revenue report, look after late arrivals, and set up the early coffee station

What you’ll bring

  • Matric; a hospitality or tourism qualification is an advantage
  • 2–3 years’ experience in front office or guest relations
  • Opera PMS and MS Office skills
  • Excellent grooming and interpersonal skills
  • Willingness to work rotating day and night shifts, weekends and holidays
  • Living near Stellenbosch, with reliable transport

What we offer

  • A market-related salary [and benefits]
  • Training and development within the Newmark Hotels group
  • The chance to work on a historic Stellenbosch wine estate

How to apply

Send your CV and a short cover letter to francois@blaauwklippen.com with the job title in the subject line. Closing date: 18 October 2026. If you have not heard from us within two weeks of the closing date, please consider your application unsuccessful.