Sales & Customer Relationships Representative - Negotiable

Thursday, 16 May, 2019
Juanie Nel     +21 852 5693
  

My client an international concern within the agricultural (fruit) industry is seeking to employ a Sales and Grower Support Representative. The purpose of this role is to deliver the company’s mission; to bring exceptional plants and solutions to optimize customer success. Representatives are responsible for providing technical product support and executing sales for commercial customer.

Duties:

  • Serves as the primary representative to assist customers with all aspects of the sales process including plant ordering, availability, terms and conditions and other interactions
  • Responsible for providing product support and technical assistance to commercial customers in the assigned region. This includes providing qualified advice and perspectives, on-site evaluation, pre-plant preparation, variety selection, and post-plant cultural care.   
  • Responsible for identifying and developing new accounts in the assigned territory.
  • Supports new and existing licensees with technical product support and facilitates plant orders as required.
  • Provides feedback and timely intel to management regarding the state of the industry
  • Responsible for the accurate and timely use of CRM to record all observations, activities, daily tasks, sales opportunities and customer interactions.
  • Provides support and input on horticultural and commercial issues of interest to the group.
  • Provides support to the Commercial Manager, Licensing Manager, and others with key commercial account responsibilities.
  • Assists the customer to ensure all sales orders are consistent and understood and is responsible to ensure required deposits are received on time.
  • Responsible to ensure each order is accurate and each customer understands the company’s fulfillment process, timelines, and the role of customer service and logistics teams.
  • Assists the Commercial Manager by building opportunities in the CRM that provide critical data for sales and demand forecasting.
  • Responsible for reporting field observations on variety and selection performance to R&D, Applied Research, and the Commercial department. As requested, may also assist with plantings and cultural care.
  • Represents the company as an attendee and occasionally as a presenter at regional meetings, tradeshows, and industry events. Plans and implements educational seminars for growers and customers in the assigned region as needed.
  • Responsible for scheduling and managing existing and prospective customer visits to company nursery locations, and to farm operations within the assigned region, as well as international customers when necessary.
  • Supports, perpetuates and enhances the company’s core values and corporate culture.
  • Assures the highest level of confidentiality on sensitive matters concerning the business.
  • Adheres to the standards set forth in the Foreign Corrupt Practices Act.
  • Performs special projects and other duties as assigned.

REQUIRED EDUCATION, KNOWLEDGE, SKILLS AND TRAINING:

  • Bachelor’s degree in Horticulture, Crop Science or related field or equivalent combination of education and experience.
  • Requires 5+ years of related technical, sales or customer service experience preferably in an agricultural business. Must be results-driven and customer- focused.
  • Strong understanding of agronomic topics such as soil & water chemistry, plant nutrition, irrigation, fertigation, and crop management. 
  • Requires a proven track record of building successful, professional relationships including the ability to interact with customers as well as colleagues.
  • Requires a high degree of independent professional judgment in problem solving, researching solutions, and decision making. 
  • Excellent oral and written communication skills. Ability to effectively present information clearly in formal and informal settings to peers, customers and industry leaders. Ability to actively listen.
  • Proficient with MS Office products.
  • Ability to take initiative and prioritize tasks; excellent time management, and organizational skills
  • Ability to collaborate with other team members and maintain a positive attitude. Must be able to exercise good judgment in recognizing scope of authority.
  • Proven ability to work independently.
  • Requires a valid drivers’ license
  • Ability to perform the essential functions of the position which includes the ability to travel.
  • Must demonstrate professional and ethical business practices, adherence to company values, and a commitment to personal and professional development.

Please include information pertaining to your salary requierements and notice period when applying.

All applicants must have a valid passport