IT Support Technician

Wednesday, 5 June, 2019
Desmaine     0218722648

An opportunity available for Level 2 IT Support Technician on a prestigious wine estate in the Franschhoek area.


On site Level 2 support of 150 user network based on Microsoft services

Support company employees with access to core IT services

Deal with technical issues escalated from Level 1 Support

IT Helpdesk and Incident Management

Troubleshooting of issues impacting core IT services

Setup and deployment of Networking equipment including switches, wireless access points, firewalls, telephones and printers

Setup workstation related hardware and software

Administer Microsoft File and Print Services, Active Directory, Exchange and SharePoint environment including creating new users and security permissions and policy assignment

Management of third party service providers regarding installation of cabling and equipment based on IT standards

Documentation of IT deployments and changes

IT Asset Management

Administer IT support tools to assist with software deployment, fault finding, troubleshooting and proactive support tasks

Training of users and staff to improve productivity, process efficiency and security awareness

Implement and manage small network projects, software updates and changes



Matric Grade 12

Formal IT diploma or related international certification (N+,MCSA,CCNA)

Valid driver’s license and own vehicle

Willingness to work after hours and weekends as needed

Preferably residing in winelands area (Paarl, Stellenbosch, Franschhoek)


Skills and Experience:

2 year working experience in similar role

Exposure to large networking environments

Understanding of IP routing and subnetting

Proven ability to setup and assign vlans on Cisco or HP switches

Experience with administrating firewalls

Experience with central management tools

In depth technical knowledge of Microsoft Server and Client Operating Systems

In depth technical knowledge of Microsoft Office packages


Company Benefits:

Competitive salary based on experience ( R24- R28k CTC)

Pension Fund contribution

Advancement of skills with yearly training

Start date : July 2019


Please send cv, references, currently salary and qualifications to: