Front of House Manager

Tuesday, 16 July, 2019
anonymous    
Paarl  

We are looking for an experienced and dynamic Front of House Manager to join the team of one of the Wineland’s most loved Golf Estates.

 

The Front of House Manager is responsible for the day-to-day operation and management of the main restaurant, as well as help in the catering operations.

 

  • Responsible for supervising front of house staff at two facilities.
  • Manage a team of front of house staff including scheduling and training
  • Oversee that all opening and closing duties of the outlets are completed correctly
  • Responsible for the management of cleanliness and maintenance of both facilities
  • Responsible for daily deposits, and the correct operation of the POS systems
  • Balancing of all daily and nightly cash drawers and POS
  • Providing excellent customer service to guests and excellent leadership to employees
  • Enforce and monitor all health, safety, and sanitation standards in the required area
  • Handle guest complaints according to provided guidelines
  • Work closely with the Back of House Manager to provide a seamless experience

Qualifications and Experience:

  • 4+ years restaurant experience
  • Qualification in a Hospitality related field will be advantageous
  • Excellent customer service and interpersonal skills
  • Organized and capable of multi-tasking with attention to detail
  • Knowledge of Microsoft applications including word and excel
  • High standards of personal hygiene and personal appearances
  • Experience using POS systems preferred
  • Own transport

Working hours

  • The normal working hours will be determined by operational requirements of the business

 

 Email your CV and full length photo to ur@konnekt.net.za