Hospitality Manager

Wednesday, 17 July, 2019
Zelda Oelofse-Cornthwaite     0823996381
Western Cape  

Hospitality Manager - Winelands

Job brief

Our client, a well-established and admired brand, situated on the slopes of the Simonsberg mountains, Stellenbosch is seeking to employ a Hospitality Manager to oversee and manage various  hospitality outlets which includes the restaurant, wine tasting centre, conferencing, events and picnics.


Role Objectives and Responsibilities

Ensure the Hospitality division operates efficiently and profitably. 

Representation of the Brand at all times


To lead and manage the hospitality team which includes appointment, deployment, staff development, performance appraisals and retention.

Ensure compliance with all licensing, hygiene and health and safety regulations.

Strong business sense and financial acumen to implement financial controls to ensure profitability and increase of visitors to the property  

Ability to plan and strategize with senior management to grow all hospitality outlets via a business plan

Determine and implement service excellence standards and systems and to monitor & evaluate the outcome

Security in opening and closing of the hospitality outlets

To manage general housekeeping standards and conduct a daily walk-about on the property to ensure all areas are ready and serviced prior to the start of shift.

To plan and control the day-to-day operations of the Hospitality Department including inventory levels, daily training, procurement, maintenance issues and staff scheduling 

Co-ordinate and manage all Food and Beverage outlets

Budgeting, planning, forecasting and taking responsibility for expenditures

Ensure guest satisfaction and feedback management

To plan, coordinate and execute events as per agreed company standards which includes liaising with the guests, following up with payments and creating special menus if required

Work closely with the chef regarding menu-planning and costing                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                           


To ensure all costings are in line with company policy, which includes the sourcing of contractors and suppliers   

Take full responsibility of stock control and management of counts on a daily basis

Daily / weekly preparation of sales reports, compared to stock movements and evaluating variances

Reconciliation of management accounts, cash-ups, function revenues to expenditure  

Proper recordkeeping of all income and expenditure

General maintenance of the interior and exterior of the restaurant, including the planning, service and upkeep of hospitality equipment

Monthly reporting to Senior Management to include food and beverage report, financial outcomes, staff training completed, maintenance issues.



A recognised Hospitality Qualification

A recognised wine training education will be advantageous

At least 3-years’ experience in successfully managing a multi operational business unit

Experience in managing a highly motivated team and running daily Head of Department meetings

Experience in profitably managing a Wine Tasting Centre

Willing and able to work flexible working hours in line with hospitality industry practices, including weekends and public holidays which are normal trading days


Personal Skills

Highly motivated and passionate about the Hospitality Industry

Energetic, Outspoken and Self-Confident

Solution Orientated

Inspiring to work with and Influential

Approachable and Innovative

Customer and service centric culture




Please include the following with your detailed updated CV:

Recent presentable photo

Written references

Copies of all tertiary qualifications

Any Hospitality brochures or material you have worked on


Remuneration package: R25 000 – R28 000pm. Depending on Experience.

Email applications to

Attention:  Zelda Oelofse-Cornthwaite