Hospitality Seasonal Work (Hostess)

Wednesday, 7 August, 2019
Danielle du Plessis     0218844410
Stellenbosch  

Warwick Wine Estate (Pty) Ltd is in need of a Seasonal Hostess to join their Hospitality Team.

 


The main purpose of this position, is to welcome and greet all customers entering the Hospitality Area. 

Job Role:

  • Greeting guests as they enter, and putting them on a waiting list as necessary.
  • Providing guests with menus and answering any initial questions.
  • Seating guests at tables/ picnic area.
  • Engaging with guests to ensure they're happy with food and service.
  • Responding to complaints and helping to resolve them.
  • Answering phone calls, taking reservations and answering questions.
  • Knowledge of the menu and Warwick Wines is important.
  • Helping out with other positions in the restaurant as needed.
  • Providing great customer service.


Qualification Requirements:

  • Matric (Grade 12)/ High school diploma or equivalent preferred.
  • Ability to provide top notch customer service in a fast-paced environment.
  • A positive attitude and ability work well under pressure with all restaurant staff.
  • Does high-quality work while unsupervised.
  • Able to work in a standing position for long periods of time.
  • Able to safely lift and easily maneuver trays of food when necessary.
  • Willing to follow instructions and ask questions for clarification if needed.
  • Able to work in a busy restaurant environment.


Season will run from the 1st of September 2019 until the end of Feb/ March 2020, depending on how busy we are. 

Please forward your CV to: hr@warwickwine.com