Junior IT Technician

Tuesday, 5 November, 2019
Human Resources    
Franschhoek  

A Wine Estate in the Franschhoek area seeks to employ a Junior IT Technician with strong interpersonal skills and the ability to deal with people on all levels.

 

Duties:

  • Tier 1 IT Support
  • Assist personnel with installation, configuration and ongoing usability of system hardware and software
  • Offer daily operations and systems support to personnel
  • Verify functionality of hardware and software components
  • Troubleshoot hardware and software issues in person, remotely and via phone
  • Respond to, handle incidents and escalate problems on the variety of platforms and supported networks from logon to the resolution
  • Workstation hardware, software, and associated peripherals Support.
  • Maintain an up-to-date knowledge of current operating systems and standard software packages, including both Microsoft Windows and Mac OSX.
  • Manage and Maintain IT Asset inventory
  • Formatting and reloading of Desktops and Laptops.
  • Assist with Tier 2 and Tier 3 IT projects

Requirements:

 

  • Experience with Microsoft operating systems, including installation and configuration
  • Experience with computer and peripheral hardware servicing and basic repairs
  • Knowledge and understanding of standard office software packages
  • Grade 12 and A +, N+
  • 6 months experience in IT systems support roles
  • Work well in a team environment
  • Valid Driver’s License & own transport
  • Good Troubleshooting skills
  • Excellent communication, telephone skills , good writing abilities ( English & Afrikaans)
  • Willing to work overtime / weekends if needed

 

Start Date: January / February 2020

Salary: Market Related

 

Please send Curriculum Vitaes to Human Resources at  lohrmanagement@gmail.com   before 20 November 2019

 (Should you not be contacted within 3 weeks of your application, please consider it unsuccessful)