Reservationist

Friday, 7 February, 2020
Desmaine     0218722648
Franschhoek  

Our client in Franschhoek have a position available for a Reservationist to start immediately.  

 

Key Duties and Responsibilities:

To deal efficiently and politely with all telephone, email, internet and ‘in person’ enquiries.

To ensure that all reservations are recorded following established procedures with full and clear information and that they are input accurately and promptly onto the system.

To maximize revenue by converting enquiries, recognizing business prospects and taking every opportunity to upsell, including promoting premium bookings and scheduling Games Makers.

To liaise with clients and customers to coordinate corporate events −

To liaise with all departments to ensure the best service is provided to our customers.

To ensure that all your work meets company standards and is according to training given; all function paperwork must be accurate and complete, including catering requirements, booking supplements and payment details.

To create daily floor sheets detailing reservations.

To have an in-depth knowledge and understanding of the operation of the business including all food and drink menus to ensure that you are able to respond to customer enquiries.

To undertake general administration duties.

To observe the Company’s rules and procedures and carry out any reasonable request made by their Manager, Supervisor or the Duty Manager.

To be aware of your responsibilities in respect of Health and Safety at Work and they follow all procedures in this respect and report to management any hazardous situation or accident.

To attend training sessions and team meetings as required and to be involved and

 

 

 

Salary: between 8 and 12K per month (cost to company) depending on experience.  

 

In season(December – April) Monday to Friday 8 – 17.00 and Saturdays 9 – 16.00. Out of season ( May – November) Monday – Friday 8 – 17.00, no Saturdays.

 

Please send your cv, photo and references to: desmaine@vinerecruitment.co.za