Assistant Front of House Manager @ prestigeous wine estate restaurant - Negotiable

Saturday, 26 June, 2021
Julie Hill    

Assistant Front of House Manager:

Ernie Els Wines is seeking to employ an Assistant Front of House Manager to join our dynamic team. The role of the person is to execute the delivery of the entire Ernie Els Wines hospitality experience, to meet an exceed customer expectations in the tasting room, wine and food offering and to assist the Front of House Manager. The successful candidate will be an excellent organizer and communicator with a proactive and friendly attitude towards all customers. Must be able to work weekends and public holidays.

Duties include, but not limited to:

  • Responsible assisting Front of House Manager with front of house requirements and operational functions
  • Hosting cellar/trophy room tours, lunches and tastings, especially for VIP groups
  • General waitron duties and tasks
  • Liaise with kitchen regarding operations in restaurant
  • Assist with set up and maintenance of restaurant service areas
  • Welcoming of members and guests to the restaurant
  • Support colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure guest experience are met
  • Take part in the leadership team by training providing a high level of service and training Hospitality Assistants to do the same
  • Assisting conducting opening and closing duties of tasting room
  • Assist Front of House Manager with managing front of house assistants
  • Assisting in stock take, control and reconciliation of all stock
  • Notify Front of House Manager when stock is required
  • Report maintenance issues to Hospitality Manager

Candidate Requirements:

  • Front of House and/or Wine Service Courses an advantage (Cape Wine Academy)
  • Previous Restaurant & Tasting Room Management experience

Starting date:  

As soon as possible.