Estate Ambassador - Internationally owned wine estate - Stellenbosch

Monday, 22 November, 2021
anonymous    
Stellenbosch  
Internationally owned wine estate is looking for an Estate Ambassador who will work in close conjunction with all aspects of the estate and who must be strongly front of house orientated. Their aim is to represent the entire brand and help establish brand loyal guests within all areas.

APPOINTMENT REQUIREMENTS

  • Completed tertiary hospitality qualification
  • Must be SA Citizen
  • Min 1 - 2 years’ experience within a five-star hospitality environment
  • PC Literacy - Google Docs & News Alerts, MS Office (Outlook, Word, Excel, PowerPoint, etc.)
  • Fluent in English
  • Ability to work independently and under pressure
  • Excellent interpersonal- & communication skills
  • Strong customer/guest service orientation
  • Ability to maintain a professional working relationship with all departments
  • Comfortable in dealing with very distinguished clientele
  • Impeccably groomed

KPA’S

  • Responsible for optimization of the property awareness to guests and off-site public
  • Responsible for optimization of the retail outlet awareness to guests and off-site public
  • Responsible for optimization of all offerings and events in the various outlets and seasonal occurrences
  • Act as the liaison between all guests/off-site public
  • Be familiar with all Estate offerings and general aspects of the estate
  • Be responsible for collecting pertinent information of guests interacted with
  • Be responsible for:

o Providing support for all departments and follow procedure for receiving guests ensuring a world class experience

o Show-arounds – having a comprehensive and intimate knowledge of all aspects of the estate

o Ensure all brochures and department collateral stock levels are maintained

  • Stay up to date with each of the departments and ensure solid knowledge of new and current items of interest to the guests

Competitive market-related salary on offer

Please email CV’s to leniseb@kubekanye.com, stating your current gross ctc monthly salary + notice period