Hostess ( Seasonal Contract) Internationally owned wine estate - Stellenbosch

Tuesday, 23 November, 2021
anonymous    
Stellenbosch  
My client is looking for a Hostess on a fixed term seasonal contract to join their team and be the first point of contact for their guests. Main purpose of the role will be to ensure & provide excellent guest relations and a pleasant dining experience to their guests.

APPOINTMENT REQUIRMENTS

  • Must be a SA Citizen
  • Grade 12
  • Completed tertiary hospitality training will be highly advantageous
  • Preferably 1- 2 years previous hostess experience
  • Impeccably groomed & comfortable in dealing with very distinguished clientele
  • Good understanding of restaurant etiquette
  • Excellent telephone etiquette
  • Fluent in English
  • Experience in managing reservations
  • Able to work in a team
  • Strong organizational skills with the ability to monitor the entire dining and bar area
  • Availability to work within opening hours (e.g. evenings, public holidays, weekends)
  • Good physical condition to walk and stand during an entire shift
  • Ability to function in a high-pressure environment
  • Drivers license & own reliable transport

KPA’S

  • Welcoming guests to the venue
  • Escort guests to assigned dining or bar areas
  • Provide menus and announce waiter/waitress name
  • Create a floor plan for both lunch and dinner
  • Check with senior chef on duty if there are any changes to the lunch/dinner menus
  • Create a list of available tables for lunch
  • Create a handover sheet for the next shift
  • Greet guests upon their departure
  • Maintain hostess desk clean and tidy
  • Answer incoming calls and address guests’ queries
  • To be well informed on the estate and local info
  • Communicate to managers and waiters regarding VIP visits as soon as they are seated
  • Be familiar with the reservation policies, such as booking times, etc.

Competitive market-related salary on offer + tips

To apply, please email CV’s to leniseb@kubekanye.com stating your current gross ctc monthly salary + notice period.