Reservationist position at a Restaurant on a Wine Estate - market related

Thursday, 4 April, 2024

Restaurant and Admin

  • Acquire and maintain thorough knowledge of Cavalli Wine Estate and its wines.
  • Processing all mails, screening calls, and answering enquiries/complaints.
  • Responsible for restaurant bookings. Liaise details with relevant employees.
  • Create restaurant function sheets and ensuring that these are properly managed.
  • Update department databases/data capturing.   Importing monthly Dineplan clients to the Mailchimp database.
  • Handle routine sales transactions which include operating POS, cash, and card transactions.
  • Weekly cash up summary for restaurant, wine tasting ang boutique.
  • Monthly Supplier consignment reports and submission of monthly invoices to the accounts department.
  • Diary management, including arranging and coordinating meetings for various departments, driver’s delivery/collection schedule.
  • Office maintenance, including replenishing consumables and stationery.
  • Communicate special occasions, notices, memos promptly to all staff.
  • Update general info / SOP documentation. Ensuring it is saved to server.
  • Assist with hospitality special events as needed. 
  • Financial management tasks including banking and handling the petty cash.
  • Setting up special events, dates, and deposits on Dineplan.
  • Update sites such as Dining Out and Eat Out with new menus once released.


  • Provide training to boutique casuals ensuring they know boutique polices, products and how to operate the POS.
  • Complete weekly cash up by pulling Micros report and comparing it to sales captured on the POS.
  • Create monthly sales report indicating consignment / purchased stock sold. 
  • Monthly supplier consignment reports and submission of monthly invoices to the accounts department.
  • Monthly stock take for boutique.
  • Ensure stock levels are sufficient by placing orders with suppliers.
  • Adding new products to Micros and ensuring that prices are updated accordingly.

 Guest House

  • Liasing with Events Department and Perfect Hideaways regarding enquiries and confirmed reservations.
  • Ensures that reservations are captured on the relevant calendars.
  • Ordering of guest amenities and other supplies when needed.
  • Preparation of house before arrival and doing checks upon departure of guests.
  • Inventory count.
  • Handling the check in and check out processes.
  • Liasing with Events Department / Perfect Hideaways regarding any damages / breakages upon departure.

Please send your Cover Letter and CV to Please note that should you not receive a response within two weeks, please regard your application as unsuccessful.