Hotel Manager required for 5 Star Luxury Boutique Hotel - LIVE OUT - R38000 to R42000

Wednesday, 22 May, 2024
Laurie Botha     07115498999

A stunning 5 star Luxury Boutique Hotel in Franschhoek is requiring resident hotel manager. LIVE OUT POSITION for qualified candidates based in Paarl or Franschhoek area.

Minimum Requirements:

  • Minimum of 5 years Hotel Management experience within a 5* Hotel/Property
  • Tertiary qualification in Hospitality or Hotel Management
  • Advanced computer skills including proficiency in the use of Protel and MS office, including e-mail and internet.
  • Valid driver's licence
  • Clear Criminal & Credit ITC record

Main Responsibilities:

  • Direct the full operations, service logistics and activities of the Hotel Team to ensure that the hotel achieves its financial objectives.
  • Develop guest and market intelligence and use the plan to execute the activities of the hotel such as pricing, service offering, staffing and employee engagement, CAPEX, compliance, health & safety, control and reporting.
  • Ensures world-class personalised service is delivered to the guests, in all locations, by affectively directing the Hotel Teams on all matters impacting the guest experience.
  • Operate in conjunction with Sales, Finance, HR and Marketing functions to develop strategy, objectives and action plans to ensure the hotels efficient and profitable operations.
  • Ensure that policies, processes and standards directly affecting the guests ensures their safety and security, together with the relevant teams and specialists.
  • Ensure that guest spaces and facilities are maintained in impeccable and fully functioning conditions.
  • In conjunction with HR, support the selection of appropriately competent employees who reflect a high degree of service orientation, professional charm and who can uphold the company values.
  • Support the HR function in acting to address performance short-comings and to reward performance achievement.
  • Liaise with partners regarding day-to-day operations
  • Create an environment that contributes to highly positive employee engagement and commitment to the job.
  • Ensure that the Hotel Team know of, understand, comply with and consistently apply relevant quality related standards policies, processes, rules and procedures.
  • Monitor the usage of equipment and consumption of stock whilst minimising waste and preventing breakages.
  • Ensure that all legislative provisions regarding financial reporting, manpower management and liquor management are strictly adhered to.
  • Prepare and propose the annual Hotel budget.
  • Monitor department attendance and leave balances.
  • In-depth knowledge and understanding of all F&B processes and procedures with a strong knowledge of food, wine & spirits.
  • Skills and Attributes:
  • Ability to confidently operate within a fast-paced and challenging environment.
  • Effective complaint handling
  • Demonstrate exceptional organizational and leadership skills
  • Excellent written and verbal communication skills.
  • Exhibit strategic thinking to ensure the hotel operations are improving and innovative.
  • Display sound understanding of budgets, P&L and forecasting.
  • Personal and professional integrity of the highest standard

If you are interested in this opportunity, please apply with your full CV to