Wednesday, 2 October, 2024
anonymous
Stellenbosch 
PLEASE NOTE – ONLY SA CITIZENS WILL BE CONSIDERED FOR THIS ROLE
Iconic 5* Wine Estate in Stellenbosch is currently recruiting for a fixed term Receptionist to join their team. Seasonal contract up to end March 2025. Welcoming guests to the estate, guiding guests to the various outlets & respond to general enquiries.
Appointment Requirements:
- Completed Grade 12
- Hospitality certificate will be an advantage
- Min 1- 2 years previous reception experience at a high-end establishment
- Excellent telephone etiquette and guest relations skills;
- Fluent in English with excellent written & oral communication skills;
- Able to work in a team;
- Good computer skills (word, excel, outlook);
- Strong organizational skills and attention to detail;
- Availability to work within Hospitality operating hours (e.g., evenings, public holidays, weekends);
- Comfortable in dealing with very distinguished clientele;
- Ability to work long hours without fatigue
- Must be well-presented and have an enthusiastic personality.
KPA’S
- Ensure guests are acknowledged, with kindness, warmth and sincerity, when entering and departing the reception area;
- Engage with guests providing information related to all the outlets on the estate
- Conduct estate tours with guests;
- Operate telephone and switchboard service for all calls when required;
- Refer calls & provide assistance to the appropriate person depending on the nature of the call;
- Compile and update data related to the area of activity;
- Complete and distribute information that needs to be communicated around the estate;
- Ensure that lunch and dinner booking sheets from the restaurant gets communicated to the appropriate departments;
- Keep management informed of all concerns that guests raise.
Hospitality hours apply
Competitive market-related salary on offer
To apply, please email CV’s with RECEPTIONIST in subject line to leniseb@kubekanye.com stating your current gross ctc monthly salary + notice period