Hospitality Manager - Wine Farm Stellenbosch

   
Stellenbosch  

Hospitality manager needed for Day Time Restaurant in Stellenbosch. German-speaking to the advantage of the candidate.

Duties include but are not limited to:

 

  • Managing and evaluating of restaurant and tasting room staff. This would include disciplinary action if needed.

 

  • Training of staff

 

  • Ensure adherence to relevant legal, health and safety regulations and guidelines.

 

  • Planning and strategizing with senior management on generating more income and getting feet to the property.

 

  • Establish standards in customer service in meeting and greeting guests and housekeeping as to ensuring premises (front of house, tasting room, kitchen and bathroom) is clean, and in a working condition.

 

  • Complaints handling if needed.

 

  • Organising functions and events, liaising with guest, following up with payment, creating special menus if needed.
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  • Liaise with chef on menu-planning and costing.

 

  • Checking of supplies and equipment quantity and quality daily.

 

  • General maintenance of inside and outside of restaurant. This would include planning the service and upkeep of machinery used in hospitality.

 

  • Implementation of new systems as and when needed.

 

  • Work rosters, including weekends as normal trading days.

 

  • Security in opening and closing of restaurant and tasting room.

 

  • Stock control and inventory management, including managing of daily stock counts.

 

  • Daily / weekly preparation of sales report, compared to stock movement and evaluating variances.

 

  • Reconciliation of management accounts, cash-ups, function revenues to expenditure.

 

  • Proper recordkeeping of all income and expenditure.
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  • Manage budgets and approve expenditures.