Tasting room manager required

   
Franschhoek  

We are looking for a dynamic, experienced tasting room manager to head up the sales team at a family owned winery based in Franschhoek. The ideal candidate would have previous managerial experience in the wine industry, experience working in a tasting room, strong sales and admin skills. The ability to train, manage and maintain the tasting room and staff are key. 

Key responsibilities:
       - Manage tasting room team
       - Complete daily and monthly reports
       - Manage exports from customers requiring courier services
       - General appearance and aesthetics of the tasting room keep in check
       - Ability to train staff on an ongoing basis
       - Work under pressure 
       - Capture data of visitors

  • Set-up of the tasting room, including displays and ensure that everything is neat and clean with fresh flowers, in good time for opening at 1000 hours. Normal start time for tasting room staff is 30 minutes prior to opening time. 
  • Ensure tasting room area thoroughly cleaned at end of day prior to start of  our restaurant service. 
  • Ensure tasting room staff work rostered hours, are properly trained on product knowledge and sell effectively
  • Ensure thorough and regular cleaning of tasting area including countertops, shelves, fridges and sinks
  • Ensure correct preparation, set-up and service of tasting area items
  • Conduct tastings with customers and provide them with a knowledgeable and enthusiastic experience
  • Generate high level of sales and orders placed through the tasting room
  • Ensure that all stock in tasting room is documented, balanced against stock reports, minimize wastage
  • Ensure cellar door sales requiring courier dispatch are properly fulfilled with customer to be provided waybill number for tracking purposes.
  • Document all tasting room visitors and collect email addresses for database, maintain database.

GENERAL ADMIN:

  • Daily sales records, cash-ups, stock reconciliation, collection of customer details for database, visitor numbers and other regular reports.
  • Assistance with maintenance of social media sites for estate.



Please message for details to submit full CV for consideration with work experience, achievements and qualifications.